Excel English    San Jose

Private Tutoring

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In the Workplace                      

Excel English incorporates a multi-layered approach to helping you solve your workplace communication problems.

At Excel English we begin with a needs analysis by interviewing key players, familiarizing ourselves with the overall workplace environment, gathering pertinent company documents and establishing course logistics. Course objectives are then determined and the curriculum is developed. 

 The analysis is ongoing and the curriculum is continually adjusted as needed. Also the language skills of the students are assessed before, during and after the course to ensure student achievement of the stated objectives.

Company Benefits

*Employees will gain confidence in their communication skills on the job, which will reduce stress and increase productivity.

*Supervisors will be able to have their memos and instructions understood and completed with accuracy.

In the Home

You want your customers to have a wonderful experience of doing business with you so they will return again and again and will refer their family, friends and other companies to you.

When employees are able to communicate clearly with customers, co-workers and supervisors, the customers overall experiences are significantly improved. Also employee productivity and morale is greatly improved when they perceive that the management cares enough to provide them with the language training they need to be successful at work and in the world.

Workers Will Be Able To:

*Greet customers graciously

*Ask and answer questions about their job

*Report problems, accidents, & emergencies pertaining to their job

*Discuss personal problems & work situations with their supervisor

*Understand and respond to company memos

 *Answer email

*Call in when late or absent from work

*Handle situations that used to confuse them